Applies to: The AIE billing client area
Sign in
Use Client area and the email associated with your billing account. The billing login is distinct from any exchange account and from the public demo, which needs no login.
Forgot your password?
Choose Forgot Password? on the login page and follow the reset flow. Check the relevant email inbox and spam folder. Do not send your existing password to support or disclose a reset link publicly.
If you cannot sign in
Check the email and browser autofill, then try the reset flow. If access still fails, open a support enquiry with the account email and a description of the issue. Do not include passwords, one-time codes or sensitive account screenshots.
Find your services
After signing in, use the client area’s services, invoices and support sections. Available downloads and updates depend on your product entitlement and release state. Creating a billing account does not create or fund an exchange account.
Reviewed 5 October 2026. Features depend on the supplied product and build. Check current delivery availability or contact AIE.
