Applies to: Pre-sales enquiries
Prepare a clear request
- The product: Bots, Portfolio Engine, Forex, or a discussed combination.
- Whether you want self-hosted software or arranged hosting.
- The exchange or broker you intend to use and your country.
- The specific features you need, such as supported strategy types, research or position controls.
- Your installation and support requirements.
Confirm before purchase
Ask for the exact supplied build, supported venue, installation responsibility, delivery date, billing period, update entitlement and support scope. Catalogue prices do not certify that a new operator feature is available in a customer archive.
Send it safely
Open Submit a Ticket, choose General Enquiries, and enter your name, email, subject and message. Do not include passwords, API secrets, recovery phrases or complete account exports. No purchase is required to send an enquiry.
Reviewed 5 October 2026. Features depend on the supplied product and build. Check current delivery availability or contact AIE.
